Covid-19 policy

The health and well-being of our clients and the team here at Kingswood Design Residential (KDR) is paramount. We are taking COVID-19 seriously and just wanted to update about the way we would handle carrying out a measure survey.   

We believe at this present time it is safe to attend your premises to carry out a survey – should guidelines change then we will of course reconsider our policy and if need be, postpone your appointment.

PROTECTIVE MEASURES

The KDR team has disinfectant gel in their cars and will use this before and after attending your appointment. We also have protective gloves and face masks and are happy to wear them. We will maintain the recommended 2 metre distance from you and will not currently be shaking hands etc, which we trust you understand the reasons for this.

If the member of the team attending your appointment displays any of the symptoms relating to COVID-19 we will of course cancel your appointment, even if this does mean a last minute cancellation. We would respectfully ask that you extend the same courtesy to us in order that we can all stay safe.

MEASURING YOUR HOME FOR PLANS

It is possible for us to carry out the measure survey without having to see you.

For a house extension, we typically need 1-2 hours to measure the half of a property where the extension is going to be. So, for example, we can measure the back of your property while you stay in a front room of the house for the hour or so that we are there. All other aspects of preparing the plans can then be done online with you. For a loft conversion, we would need around 2 hours to measure the whole house from top to bottom so we could discuss doing this while you go out – or you could stay in one room while we measure the rest of the house.

CLEANING SURFACES

We ask that you disinfect parts of the house that we are going to measure (e.g. work surfaces, door handles, etc) and we will do the same when we have finished the survey. The KDR team has disinfectant wipes in our cars.  

CURRENT ADVICE FROM THE GOVERNMENT

The latest Government advice for us carrying out surveys is as follows:

Should I stay at home or go to work?

You may travel for work purposes, but only where you cannot work from home.

Certain jobs require people to travel to their place of work – for instance if they operate machinery, work in construction or manufacturing, or are delivering front line services such as train and bus drivers.

Employers and employees should discuss their working arrangements, and employers should take every possible step to facilitate their employees working from home, including providing suitable IT and equipment to enable remote working.

I’m not a critical worker and I can’t work from home. What should I do?

If you cannot work from home then you can still travel to work. This is consistent with the Chief Medical Officer’s advice.

Critical workers are those who can still take their children to school or childcare. This critical worker definition does not affect whether or not you can travel to work – if you are not a critical worker, you may still travel to work provided you cannot work from home.

Anyone who has symptoms or is in a household where someone has symptoms should not go to work and should self-isolate.

How can I find out if my work is essential or not?

The government is not saying only people doing “essential” work can go to work. Anyone who cannot work from home can still go to work.

Separately, there is a list of critical workers who can still take their children to school or childcare. Provision has been prioritised for these workers.

Every worker – whether critical or not – should work from home if they can but may otherwise travel to work.

We have also asked certain businesses where people gather, such as pubs and most shops, to close. Separate guidance has been published on this.

Please refer to www.gov.uk/coronavirus for further guidance.

Please also see the letter from the Government to the Construction Industry sector.

Please do not hesitate to call us on 07973 227925 if you would like any additional information.